Refund & Return
100% Satisfaction Guarantee
Our Promise to You
We craft our products with love and care. This allows us to offer products designed to optimize vitality while maintaining purity and integrity. Our philosophy is grounded in certain truths that serve as the pillars for everything we do.
We guarantee that our products are true alchemical products of the highest quality. They are made during certain planetary timings and according to the form and structure of traditional alchemy. Our alchemical services and products are extremely rare and of unparalleled excellence.
We stand behind our products and if you are not 100% in love with yours, we will promptly issue a refund.
HOW LONG DO I HAVE TO RETURN THE PRODUCT?
45 days from the ship date.
HOW DO I START MY RETURN?
For return and refunds please contact firstname.lastname@example.org
If you need additional assistance with a return, please call 1-805-280-3626
WHAT IF MY PRODUCT IS DAMAGED?
If the lid, seal, or label is damaged please contact us at email@example.com
PLEASE NOTE: If the glass is broken or leaking, upload an image of the damaged item and dispose of the product. There is no need to return this item.
WHEN WILL I RECEIVE MY CREDIT?
Once the product is returned to us, you will be credited to the original form of payment used within 7-10 business days.
DO YOU HAVE RETURN FEE?
In most cases, a shipping fee of $8.95 will be deducted from your refund unless the product is damaged, or it is due to our mistake. We may request an image of the incorrect or damaged product prior to waiving the return shipping fee.
CAN I GET A REFUND FOR LEARNING PROGRAMS?
There are no refunds available for our learning programs. All information and content provided in our courses, workshops, and apprenticeships is the sole property of Clinical Alchemy. Once the learning material has been bestowed by us, and learned by you, it can not be unlearned or returned for a refund.